Orders are typically processed within 24 hours of receipt. We will contact you via email if there are any issues with your orders.
We insure all packages against theft and accidental damage while in transit. Once the package is delivered and signed for, we are no longer liable. Orders cannot be delivered to PO Boxes or APO/FPO addresses.
all crystals orders and sculptures will be processed within 3 days. Jewelry orders will be shipped within 3 to 6 weeks.
International Shipping
All international orders will be subject to shipping charges, taxes, customs, duties, and fees based upon the destination country and the item(s) ordered. The recipient of the shipment is the importer on record in the destination country and is responsible for all import fees. Applicable duties, taxes and fees will be collected at the time of checkout for your convenience. No additional fees will be due upon delivery. For high value orders, a representative from Amarushaya Ltd will contact you to arrange delivery.
All other orders will be shipped fully insured via DHL Express.
In placing an order, you authorize Amarushaya Ltd to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual import fees for your item(s).
If you refuse a shipment from Amarushaya Ltd, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Amarushaya Ltd. This amount will be deducted from your merchandise refund, if a refund is accepted in accordance with our polices.
If you have any questions, please email at sales@amarushaya.boutique
Amarushaya Ltd does not process orders on weekends or holidays observed by the company.
Returns
Return Policy
All international orders are final sale. All custom orders and special orders placed on Amarushaya.com are final sale. If you received a damaged or incorrect item, please email us within 24 hours of receipt.
Our team is here to answer any questions you may have. We are available Monday – Friday, 9:30 AM PST – 5:30 PM EDT, you may email us at sales@amarushaya.boutique